Last updated: October 5, 2026
This translation is provided for reference only. It is not the original document and has no legal validity. The only valid version is the Spanish original.
By using our services, you give your free, prior and express consent to these Terms and Conditions. If you are a minor, you must have the consent and authorization of your legal representative.
These Terms and Conditions (hereinafter, the "Terms") govern the use of the platform of FlashPass S.R.L., with registered office at Av. Quintana 437, CP 1129, Ciudad Autónoma de Buenos Aires, República Argentina (CUIT: 30-71754335-8), hereinafter "FlashPass".
FlashPass is a company engaged in the sale of tickets for artistic, cultural, sporting and general entertainment shows (hereinafter, the "Event"), through online (electronic) sales via its website and mobile applications.
By using FlashPass, you accept these Terms in their entirety, thereby expressing your agreement with them. If you do not agree with these Terms or any part of them, you must not use our services. We ask you to read this document carefully together with our Privacy Policy and Refund Policy.
FlashPass acts as an agent, that is, on behalf and by order of the promoter, producer, theater, stadium, venue or party responsible for the event (hereinafter, the "Organizer"), providing it with ticket sales and distribution services through online sales.
The Organizer is the sole and exclusive party responsible for the production, organization and proper execution of the Event, in a timely manner and in accordance with applicable law. FlashPass has no involvement in the commercial conditions that the Organizer sets for each Event.
The User acknowledges that the Organizer will be solely responsible for all obligations and burdens arising from holding the Event, and that no liability whatsoever in connection with it may be attributed to FlashPass.
To access certain features of the platform (ticket purchases, official resale through FlashTrade, purchase history, etc.), you must create an account by providing us with truthful, complete and up-to-date information.
You are solely responsible for safeguarding your access credentials and keeping your password confidential. Any activity carried out with your account will be your sole responsibility. You must notify us immediately of any unauthorized use of your account.
The FlashPass platform is used for exclusively personal purposes. The reproduction, copying, downloading, modification, alteration, sale or exploitation of any content or service without the prior written consent of FlashPass is prohibited.
The User may not use the platform for unlawful purposes, for purposes that harm the rights and interests of third parties, or in any way that may damage, disable, overload, impair or prevent the normal use of the site, the computer equipment or the stored documents and files.
Breach of the conditions of use by a User will result in the cancellation of their account and the voiding of the purchases made, with express reservation of any applicable civil and criminal legal actions.
Before confirming your purchase, you must review the details of your order on screen, including date, location, time, category and number of tickets. Once the purchase process is completed, no changes or refunds are permitted, except for the exercise of the right to cancel and the other exceptions established in our Refund Policy.
The transaction will be subject to verification by the issuer of the bank card or other chosen payment method. A transaction will not be considered complete until FlashPass receives authorization from the respective financial institution. If such confirmation is not received, the purchase will be voided.
The Organizer is solely responsible for setting prices, event features, service fees, seating configuration and any commercial aspect of the Event.
Pursuant to Art. 34 of Ley 24.240 and Disposición 954/2025, you have the right to revoke your purchase within ten (10) calendar days from the time you received the tickets or the proof of payment.
For event tickets, you must also communicate your cancellation at least twenty-four (24) hours in advance of the event date. You may exercise this right through the Cancel a purchase link on our platform or through flashpass.com.ar/devoluciones.
Full details can be found in our Refund Policy.
When you purchase your tickets through our platform, you will receive a unique QR code at your previously registered email address, which for all purposes constitutes the ticket to the Event.
Electronic tickets may additionally be sent by SMS or through messaging applications such as WhatsApp, when the platform allows it and the Organizer so decides.
Electronic tickets are considered bearer tickets. If you lose access to your email or device, you must contact support to verify your identity and recover access to your tickets.
Tickets purchased through FlashPass may not be resold through channels outside the platform, nor used for any commercial or promotional purpose without the prior written authorization of the Organizer or FlashPass.
The only authorized channel for ticket resale is FlashTrade, the official secondary market of FlashPass, when the Organizer has enabled it for the event. Any resale made outside this channel may result in the cancellation of the tickets without the right to a refund and the cancellation of the account of the offending User.
FlashPass offers an official resale market called "FlashTrade" for users who wish to sell tickets previously purchased through the platform. The availability of FlashTrade depends on each event and on whether the Organizer enabled this feature when publishing it.
When FlashTrade is available, no new QR code is generated: the original one remains locked until a period before the event (usually 3 hours) and is reassigned to the new buyer in our database. The specific resale terms are detailed in our FlashTrade Policy.
The content, software, design, logos and registered trademarks displayed on FlashPass are the property of FlashPass S.R.L. and/or its licensors, and are protected under national and international copyright and intellectual property laws.
Their use, reproduction or distribution without the prior written authorization of FlashPass is prohibited.
Despite the constant effort of FlashPass to deliver the best possible experience and quality, we do not guarantee that the site will be free of errors, interruptions or delays in its operation.
The absence of viruses or other elements in the content that may cause alterations to your computer system (software and hardware) or to electronic documents and stored files is not guaranteed. FlashPass disclaims, to the fullest extent permitted by the Argentine legal system, any liability for damages that may be caused by the presence of viruses or harmful elements.
FlashPass is not liable for indirect, incidental, special, consequential or punitive damages arising from the use of or the inability to use our services.
Since we act as agents on behalf and by order of the Organizer, responsibility for cancellations, suspensions, date changes, modifications to the event configuration, or any breach relating to the Event lies exclusively with the Organizer.
FlashPass is not liable for the suspension or cancellation of the Event, nor for damages, injuries or expenses suffered by users or third parties while it takes place, including travel, accommodation or any other expenses incurred.
Direct payment methods (bank transfer or in-person payment). When the Organizer enables payment by bank transfer or in person and the User chooses one of those methods, the payment is made and agreed upon directly and exclusively between the User and the Organizer. FlashPass does not process, collect, hold or intermediate those funds: it is limited to displaying the payment details provided by the Organizer and, where applicable, recording the receipt declared by the User, for informational purposes only.
Consequently, FlashPass does not guarantee and is not responsible for the receipt, crediting or refund of such payments, nor for errors in the account details, fraud, delays, payments not received, or the confirmation or delivery of access by the Organizer. Any claim, dispute or refund request relating to these direct payments must be handled by the User directly with the Organizer.
We reserve the right to modify these Terms at any time. We will notify you of any change by publishing the new Terms on this same page at least ten (10) days in advance of their entry into force.
It is your responsibility to review these Terms periodically. Continued use of the platform after changes are published constitutes your acceptance of them.
We may terminate or suspend your account immediately, without prior notice or liability, if you breach these Terms, make fraudulent use of the platform, or at the request of the competent authorities.
These Terms are governed by the laws of the Argentine Republic, including Ley 24.240 de Defensa del Consumidor, Código Civil y Comercial de la Nación, and Disposición 954/2025 of the Subsecretaría de Defensa del Consumidor y Lealtad Comercial.
Any dispute arising from these Terms will be submitted to the ordinary courts of the Autonomous City of Buenos Aires, waiving any other jurisdiction that may apply.
If you have any questions or comments, or need assistance regarding these Terms or our services, you can write to us at info@flashpass.com.ar.
For information about Events, visit our portal flashpass.com.ar.
Registered office: Av. Quintana 437, CP 1129, Ciudad Autónoma de Buenos Aires, Argentina.